Privacy Policy
Effective Date: 11 June, 2025
WeGen TV
Email: contact@wegen.in
Address: A-134/C, Luangmual, Aizawl, Mizoram

1. Introduction

Welcome to WeGen TV. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our web and mobile application services, particularly to access and purchase pay-per-view (PPV) live events.

By accessing or using WeGen TV, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a. Personal Information

We may collect the following personal data:

• Full name
• Email address
• Phone number
• Billing and payment details
• Device information (IP address, OS, browser type)

b. Usage Data

We automatically collect data about how you interact with our platform, such as:

• Pages viewed
• Time spent watching streams
• Purchase and transaction history
• Device and app diagnostics

3. How We Use Your Information

Your information is used for the following purposes:

• To provide and maintain our service
• To process payments and verify transactions
• To notify you about updates, changes, and upcoming events
• To improve user experience and enhance platform functionality
• To detect and prevent fraud, abuse, and unauthorized access
• To comply with legal and regulatory obligations

4. Sharing of Information

We do not sell your personal data. However, we may share your information with:

• Payment processors (to process PPV transactions securely)
• Service providers and analytics tools (to improve the app and services)
• Event organizers (only the minimum information necessary for verifying viewer access)
• Law enforcement or regulators when required by law

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Save your preferences
• Analyze traffic and app performance
• Personalize content and recommendations

You can control cookies through your browser settings.

6. Data Retention

We retain your personal data:

• As long as your account is active
• As needed to provide services and support
• As required for legal and accounting purposes

You may request deletion of your data by contacting contact@wegen.in.

7. Your Rights

You have the right to:

• Access, update, or delete your personal data
• Withdraw consent at any time
• Object to certain processing activities
• Request data portability

To exercise these rights, email us at contact@wegen.in.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encrypted payment processing
• Secure login protocols
• Regular platform audits and monitoring

However, no system is 100% secure. We encourage users to keep their credentials confidential.

9. Third-Party Links

WeGen TV may contain links to third-party websites (e.g., event partner pages or payment providers). We are not responsible for their privacy practices. Please review their policies before sharing information.

10. Children’s Privacy

WeGen TV is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to have it removed.

11. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you via email or app notification when significant changes are made. Your continued use of the service after changes indicates your acceptance.

12. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, contact:
 📧 Email: contact@wegen.in
📍 Address: A-134/C, Luangmual, Aizawl, Mizoram